If you have an online portal for your business or an online business/store itself, it is imperative to set up a live chat system that will allow your visitors to quickly get in touch with you. This can be done with live chat integration.
Allowing your website visitors to chat with you in real-time is a huge engagement booster you (and your business) will profit from in the long run: your visitors can directly get in touch with you, share feedback, ask their queries, and more. This boosts sales/leads by removing some roadblocks (doubts) users may have about your product/service.
That sounds lovely, right? Unfortunately, integrating live chat to your website is easier said than done. You need to consider factors like server, hosting, implementation, etc.
But WordPress isn’t the best CMS out there for nothing. There are Chat plugins that will help you integrate a Live Chat section into your WordPress site without grief.
In this post, we have gathered the list of top seven Live Chat Plugins for WordPress that you can easily integrate into your site or blog.
- If you want to add a simple and easy-to-use live chat system with least amount of features, then you can opt for Simple Simon Live Chat Plugin.
- It is an affordable WordPress plugin that is perfect for small businesses who want to set up a soothing communication system with their online visitors.
- This plugin allows you to set the chat to Online or Offline mode. Although, visitors can send you the message if you’re Offline, and if your are Online, then they can chat live with you.
- You can chat live with multiple users at the same time.
- Plus, the Simple Simon Live Chat is a fully customizable theme that makes it simple to customize the color of your existing Live Chat design.
- Frescochat is a Jabber technology based live chat plugin that powers well-recognized instant messaging apps such as WhatsApp, Google talk, etc.
- This plugin offers an automatic login feature.
- It enables you to craft personalized chat boxes that can work as live chat or a user can also leave a message if you are Offline.
- The Frescochat is a cloud based plugin that means you only need to paste the script code on your site and then you can use it.
- This plugin works with desktop instant messaging applications such as Jabber that will enable you to easily chat from any mobile device and your desktop, without even using the browser.
- To an extent, it supports chatting between different agents and intelligent routing.
- If you want to integrate a robust and feature-rich live chat box into your website, then you should use Zopim Live Chat plugin.
- With this plugin, you can easily monitor and start up a chat with your visitors who are visiting your website.
- It is a simple and easy-to-install plugin that allows website owners to integrate a compelling Live Chat box into their website.
- It is a responsive and mobile-ready WordPress plugin that enables you to monitor and manage your customer’s query on multiple platforms and mobile devices.
- As a bonus, Zopim Live Chat comes with analytics dashboard that will keep a regular track of your visitors’ flow. With the analytics dashboard, you can find out the innovative ways to engage more visitors towards your site.
- Casengo Live Chat support is a perfect chat option for your website that allows you to receive the questions from targeted customers and site visitors through live chat, Facebook, Twitter and email directly to-and-from your website.
- It also allows you to respond faster to all questions from just one interface that can help you save both your time and effort.
- The best part of this plugin is that it is also integrated with WhatsApp that will help you set up a direct and quick communication system with your potential customers.
- If you are looking for a plugin that can provide a live chat box along with help desk, mobile support, and social media integration, then this is an ideal option for you.
- ClickDesk is one-in-all WordPress plugin that comes with a combination of live chat help desk, voice and video chat for your website.
- It enables your visitors to start up a voice and video chat directly from your site, without installing any additional software.
- It has easy to manage emails and offline chats with newly integrated help desk.
- Agents can easily answer on live chats, calls from agent panel or Google Talk.
- It also comes with in-built help desk ticketing system with automation.
- Plus, ClickDesk also tracks your site visitors’ behavior and specs such as their location, IP address, etc.
- Chat by Flyzoo is a delightful Live Chat plugin for your WordPress website.
- It has all the advanced features that can help you integrate and run a soothing live chat support system.
- This comes with responsive widgets along with some handy features such as single sign on, secure connection, group chat, private chat, email support and much more.
- It also allows you to add a cloud-based chat to your site quickly and easily. Plus, it is integrated with some of leading social media and membership plugins.
7. Chat X
- Chat X is fast, lightweight, and cleanly coded, which makes it ideal for integration on almost any WordPress website. It is one of the top selling WordPress chat plugin on Envato.
- It is fully responsive, has built in caching, and supports SSL and websockets.
- It’s built on Firebase (free) and supports up to 100 simultaneous chats (AJAX based plugins usually run the risk of overloading).
- It saves session info on server (great for lead generation) and shows social links and contact forms when the operators are offline so you can stay in touch. A pretty well-rounded chat plugin.
With the integration of Live Chat plugin, you can set up a powerful and versatile chat platform into your website. All the plugins mentioned in this blog post will help you communicate directly with your potential customers.
About the author: Lucy Barret works for a leading WordPress Development Company, HireWPGeeks. She is a PSD to WordPress developer and converts PSD design into a pixel perfect WordPress theme. You can easily get in touch with her if you want any assistance related to your WordPress site.